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Reviews

Star Rating:

***** A.R.T. Heating & Air Conditioning is rated 5.0 out of 5 stars, based on 58 reviews!

  • *****

    Look no further people Artie’s is the best AC repair, installer and all around great people when you’re in need. Been knowing and using Artie’s Air for over 20 years you won’t find any other provider that cares like Artie’s employees they are true professionals.

  • *****

    Would give higher than 5 stars if I could!! Worked with my work schedule no problem. Richard got here not even 10 minutes after I said I was available! He quickly identified and fixed the issue our unit was having. He even gave tips to help prevent the issue from happening in the future. Would definitely recommend to everyone!

  • *****

    These guys are very quick to respond and repair our air conditioner. They are the best we’ve ever had to deal with. I would highly recommend these guys to repair your air conditioner or heater. They are amazing. Thank you so much for your quick response and quick repair. You are a life savor in this Texas heat. ????

  • *****

    I submitted a work order for my A/C, Sunday morning 25 April 21 and I received a phone call immediately from Terry about an hour later. He came out and immediately identified the problem. Without any hesitation, he replaced the motor in the system. He was very professional, knowledgeable, and thorough. Our system is back to pushing out cold air. Thank you all especially, Terry for a job greatly done.

  • *****

    Placed service call @ 4am. Terry called before 8 am and was there within 15 minutes. He went right to work and had the problem fixed within 20 minutes. He was very professional and informative. I would recommend A.R.T. Heating and A/C to anyone. Great Job.

  • *****

    Excellent service from a local business. He took the time to explain everything and give recommendations that made sense.

  • *****

    Great, honest and fast service. I highly recommend.

  • *****

    Great experience, honest, punctual and fast service. Well done. I highly recommend.

  • *****

    The professionalism of the company is of the highest quality, very top notch in this area. Staff explains each step of the way.

  • *****

    Called another local company and was quoted over $1500 to replace a compressor... called ART and my AC was fixed for $120, guess it was just a capacitor.

  • *****

    Very fast very knowledgeable and very friendly

  • *****

    Awesome experience. Best price!! Got the job done well and at a better cost than other places we called! We are extremely happy with our experience with this company and will continue to use them for our heating and air conditioning needs!

  • *****

    Good peeps. They were nice and have great knowledge and know what they are doing.Very honest which is always a big plus. Thanks guys for fixing our air conditioner! :)

  • *****

    Outstanding service! We will always use these guys!

  • *****

    I noticed my heat was not coming on and my furnace making some crazy noises about 5 am on a Saturday morning. I called my home warranty service and they got in touch with A.R.T and they fit me in their schedule that day to at least come out and see what was going on. Turns out it was a broken blower motor and also a holiday weekend so they were unsure if they would be able to get the part due to stores being closed. Well, they just left. The store was open and they called to see if they could come on out. They were in and out in under an hour and my house is warming up as I write this. A.R.T was fast, friendly, amazingly professional, and so kind. It's not often we get cold here in Texas but tonight is supposed to freeze a bit and they were able to make sure I'm taken care. They're awesome!

  • *****

    0750 A/C made a loud popping noise and then came the smoke.
    Googled Air Conditioning and found A.R.T. Talked to Frank at 0800. Frank was at my door by 0820.
    Options were discussed. I said get that old piece of junk out. New compressor and blower unit was on the way.
    Richard and Frank had completely replaced the A/C by 1330.
    1400 and I'm cooler than I was in high school.
    Real nice guys, prompt professional service.
    I highly recommend A. R. T.

  • *****

    A.R.T. Heating & Air Conditioning came the same day that I made the request (temperature outside with heat index 109) and in only in less than 10 minutes they knew what the problem was and they solved the problem of the air conditioning, it was the capacitor and they replaced it, very fast service

  • *****

    I MUST take a moment to brag on my A.C. guys!!! After two years of American home shield sending companies to cfix my AC and countless disappointment; I found ART. They professionally installed a new unit and have returned twice with excellent service. Really great guys. And quick to respond to my needs!! Highly recommend! I will never look elsewhere.

  • *****

    Frank and Richard had a busy and full schedule today, and still reassured us that they would be out today to get us taken care of. And they did! We had no heat, and the temp had dipped to below freezing. They found a popped fuse in the attic, and isolated the short at the outside unit in a matter of minutes! We were extremely impressed with their knowledge, and they happily educated us our unit. Very friendly and professional the entire time. I would highly recommend their services!

  • *****

    Richard and crew were at my house first thing that morning. I told them what the issue was and they got right to work right away. They quickly identified the problem, got on the phone and ordered the part I needed and quickly finished the job. Excellent work and excellent customer service and I definitely recommend them. Again guys thank you so very much!!!

  • *****

    Great service. In and out. Very professional!

  • *****

    Our unit needed servicing and A.R.T was there promptly and fixed the issue for an affordable price.

  • *****

    I really would like to Thank the guys from A.R.T Heating and Air for fixing my AC. I have worked with numerous A/C Companies in Killeen and this is the first time I didn't feel ripped off or over charged. The technicians spent extra time trouble shooting my AC System and worked thru their lunch hour until they figured out what the problem was. I will definitely recommend them to anyone who needs and HVAC Service.

  • *****

    Very nice guy got everything working and I suggest everyone to use them because I called in the morning and got my ac fixed the same day I called I will be making them my number one person to call if anything else happens

  • *****

    We were having issues with A/C Memorial Day weekend. Not a good time to be without A/C in Texas. Called and got same day service. Cleared up the issue in 30 minutes.

  • *****

    Terry showed up on time and went straight to work. The original installer hade made some big mistakes but the crew from ART identified and fixed it fast. Great job, guys!

  • *****

    They did a phenomenal job. I couldn't be any more happy. Thanks guys!

  • *****

    Mr Frank takes care of business and will make sure you get top notched service.

  • *****

    Our a/c started freezing up on a regular --like 2-3 times a DAY!-- basis. Called our former a/c repair company who came out, critiqued the last two repairs (which their company had performed) and they suggested replacing the unit altogether. As it was 20-25 years old and this wasn't the first time our a/c unit couldn't keep up with the Texas summer heat, Hubster and I decided a replacement was our best option.

    We were quoted $4,884 to replace the a/c unit and a variety of tasks associated with the installation. The quote was for a 2.5 ton new Carrier a/c unit (which is the same size we currently have) w/out a heat pump option or a new thermostat.

    I suggested to the Hubster we get at least one other quote... and A.R.T. Heating & Air Conditioning got our business. We stepped up to a 3-ton a/c unit, no heat pump, but with a new thermostat. We called them on a Thursday to shop our quote and, during PEAK A/C SEASON, mind you, one week later we had the new unit installed. If our old a/c had completely stopped working, I'm sure A.R.T. would have done the job sooner, but we had a/c, so we were fine waiting the week.

    A.R.T. called us ahead of time and then showed up promptly at 0800 with all parts necessary to complete the installation. They were warned to not let the cat out of the house. ;-) Both installers were professional, friendly and conscientious. They completed the installation quickly and double checked all components were working. They cleaned up after themselves and removed all replaced parts including the old unit. They even texted me with a picture showing all model/serial numbers.

    Bottom line price? $3,827. Over $1,050 less than the original quote. Couldn't be happier! Highly recommend A.R.T. Heating & Air Conditioning in Copperas Cove, TX.

  • *****

    Great experience!!
    Called multiple hvac companies on a holiday weekend. A.R.T. answered and had Terry and another gentleman out (sorry forgot his name) in less than 30 mins. Walked in, assessed the problem and had our A.C fixed in 15 mins and for less than the half the cost of some other places. Even provided info on how to maintain during the summer.
    Thank you for the professional, quick and quality service.

  • *****

    I believe it what was less than 2 hours after I made the call for service that the techs showed, which given the day was absolutely amazing. Guys worked the problem set, very professional, very educational for me. They will now have my future calls for service.

  • *****

    These guys were awesome. Showed up on time and Executed very well. Highly recommended for any of your A/C or Heating!! 10 out of 10

  • *****

    Wasn't quite sure what to expect.I had heard so many things . 15 minutes later Terry and Son ...The dynamic duo had my unit up and running. Very happy with the service.

  • *****

    Came out and braved the harsh conditions to repair our system. I would highly recommend them over and over again

  • *****

    Appointment was easy to set up. Price was fair!
    They called 30min before time of arrival, like they said they would. Fixed my heater during the 100yr winter storm of 2021.
    Can't thank yall enough!

  • *****

    Thank you for the prompt and awesome service. Saved me money and all is running again.

  • *****

    Prompt and professional! Terry and Matthew were so respectful and kind. They explained what the issue was and how they fixed it and even gave me some preventative maintenance tips. There is nothing like peace of mind when it comes to the cooling of your home. Thank you!

  • *****

    AGAIN , A.R.T.'s took care of our family in the middle of this Arctic Polar Vortex. I ONLY call A.R.T.'s .....( We have been in the Cove since '67 ) They are prompt, professional, courteous, and stand behind ALL their work. THANK YOU FOR BEING THERE WHEN WE NEEDED YOU, my hat is off to Rich & Tom, excellent job !

  • *****

    Very professional and prompt. From submission through home warranty service to being contacted was 7 minutes. Keep in mind this was on a Saturday morning before they were open at 0800. Dealing with the cold as an adult or adolescents isn't ideal, but we have an infant and she does not like to be covered up. I can't express enough that I will only use A.R.t heating and cooling for any and all my HVAC needs. Highly recommend this company.
    Greg

  • *****

    What a great company! They came to fix our AC after hours. Had us up and running in no time. Very professional! Top notch. Thank you so much for taking care of us. Highly recommend!!

  • *****

    Our Air Conditioning went out on a Friday night. I called A.R.T as soon as they opened on Saturday morning and Frank arrived in about an hour of the call. He was extremely polite and professional and knew exactly what was wrong within a few minutes and had our AC working again in about 20 minutes. We now have our "go to" company for AC issues. Absolutely great company.

  • *****

    Fast in and out - did great service!!!

  • *****

    Very happy

  • *****

    These guys are great and timely! Used twice now to fix my A/C unit with no complaints. Thanks much! Bee

  • *****

    Best company ever had and have had many

  • *****

    A.R.T. is BY FAR THE BEST HVAC company in the central Texas area! After dealing with others, I'm speaking from experience. A.R.T. goes the extra mile to take CARE OF THEIR CUSTOMERS right! I appreciate that, and will call them if I'm ever in need again. Thank you guys!
    One HAPPY Customer

  • *****

    I MUST take a moment to brag on my A.C. guys!!! After two years of American home shield sending companies to cfix my AC and countless disappointment; I found ART. They professionally installed a new unit and have returned twice with excellent service. Really great guys. And quick to respond to my needs!! Highly recommend! I will never look elsewhere.

  • *****

    Amazing service! Great people! Prompt and respectful. Best in town!

  • *****

    Awesome job!! Thank you so much. New air conditioner inside and outside works awesome. These two men done a great job!!!

  • *****

    My better half and I are so pleased! We will be recommending A.R.T. to all of our local friends, coworkers and relatives!

  • *****

    I HAD THE GOOD FORTUNE TO HAVE THIS COMPANY REPAIR MY AIR CONDITIONING UNIT! RICHARD (MY REPAIRMAN) IS VERY KNOWLEDGEABLE AND COMPETENT !! EXCELLENT WORK ETHICS!! i GIVE THIS COMPANY HIGH MARKS.

  • *****

    Great guys, best price around.

  • *****

    A.R.T. heating and air has great customer service and speedy service! Thanks for your help!

  • *****

    Great company

  • *****

    My AC went out sometime during the night Saturday. I submitted a work request via American Home Shield at 6:00 am Sunday and Richard of A.R.T. Heating and Air Conditioning called my cell at 11:00, he was at my house by 11:30 and completed the repair by 11:48. Now that is service! He even used my water hose to rinse the trash out of my unit and took time to explain the changes in Freon and made recommendations for maintaining and eventually replacing my unit when R22 is no longer available. Do not confuse them with Artie's Heating and Air! These guys do a great job.

  • *****

    I called near the end of the day on Friday and he came out quickly to fix my a.c. issues. He was very thorough and made recommendations that were helpful and made sense. My new go to a.c. company!

  • *****

    My Ac went out today and I called and the owner came out promptly! Very intellectual! He knows his stuff and was very kind and found the problem fast and fixed the issue fast and I was back to having cold ac I recommend this guy to anyone a+++

  • *****

    Air Conditioner went down on me on the 4th of July. Called ART Heat/ Air. They came out within 15 minutes. I wasn't charge any extra for it being a holiday! WOW! I was impressed! Thanks!